As Kronos® continues to monitor the COVID-19 pandemic and all its evolving implications, we want you to know that we’re here for you. We understand that extra care and caution must be taken to ensure your employees are safe and well and that you’ll have questions about where to find information about managing your Kronos solutions through these uncertain times. 

What’s the best way to clean time clocks? How do I temporarily disable biometrics? Where can I get support? In Kronos Community, we’ve gathered answers to these questions and many more that have crossed customers’ minds. Kronos Community is your go-to resource for information about COVID-19 and your Kronos solutions and for connecting with others encountering similar challenges. 

If you are not yet registered for Kronos Community, please see the steps at the bottom of this article to set up your account. 

Where to go in Kronos Community 

COVID-19 Resource Center

The COVID-19 Resource Center is a growing collection of knowledge base articles and product-focused how-to guides. Kronos Community managers add new content to the resource center frequently as they continue to learn about what you need in order to support your employees and to pull together information explaining how your Kronos solutions can help you meet those needs.

COVID-19: Finding Information and Resources in Kronos Community

COVID-19 (Coronavirus) Discussion Group

Joining the COVID-19 (Coronavirus) Discussion Group is a great way to stay up to date on the latest conversations about the rising number of new workforce-related challenges and how other customers are adapting to the current situation. You can search the group feed to see what questions have been asked already or post a new one to start a conversation about a topic that’s important to you. 

If you’re not a member of this discussion group already, log in to Kronos Community, search “COVID-19 (Coronavirus) Discussion” in the search bar, and click the button at the top of the page to become a member. You also can set notification preferences to be informed via email about what’s new in the group on a weekly, daily, or immediate basis. 


We’re here for you

We know this is an overwhelming time for all our customers, but Kronos is committed to doing whatever we can to help. We are your partner through thick and thin, and we will continue to provide resources to help you overcome your challenges. Kronos Community is the best source of information for product-related content — and remember that it’s a supportive network of your peers as well. We hope you’ll visit us there often. 

For additional information about supporting employees and maintaining the productivity of a remote workforce, please explore the page Managing Through Times of Uncertainty on

COVID-19: Finding Information and Resources in Kronos Community


Registering for Kronos Community

Please note that you will need your solution ID to register: 

  1. Go to
  2. Click the Register icon on the homepage
  3. Enter your Solution ID, and click Validate
  4. Fill out your profile, and click Save
  5. To create your password, you will receive an email from Customer & Partner Community [email protected]
Published: Tuesday, March 31, 2020