Your partner and advocate, Kronos Customer Success connects you with the training and strategic resources you need to achieve your workforce goals.
Partners are key extensions of our team. Together, we innovate to meet customer needs and create new opportunities for shared success. We're excited to collaborate with partners whose strategy and goals complement ours and who are invested in delivering an exceptional customer experience.
Jill Wiese from trusted cowboy boots and western wear outfitter Cavender’s shares how the retailer partnered with Kronos Advisory Services to evaluate their Workforce Central system setup through an Executive Operational Assessment.
The latest Kronos Retail Services white paper “Balancing Customer Experience with Employee Engagement for Better Workforce Management” describes the steps retailers can take to find the staffing balance that supports both customer experience and employee engagement.
The most successful retailers are the ones who have invested in the experience they deliver to customers and set consistent expectations across all divisions. Aligning the retail labor model with the customer experience is what differentiates one retailer from another.
Today’s guest post is courtesy of Mike Hoepfinger, Kronos Workforce Management Strategic Advisor in Advisory Services. Mike shares three ways mobile apps help add value to the Retail and Hospitality landscape.