What better way to start a new decade than with thousands of your closest friends? If you’re in retail then you’re probably going to be in New York City with the rest of us January 12-14 at Retail’s Big Show. As professionals in the industry, we are all excited to see the newest innovations  available for retailers to improve their operations and upgrade their technology. The theme this year is “Vision” and it’s the perfect time to see firsthand what's new in retail. Before hitting the trade show floor, we are hitting the town to see today’s coolest retail trends.


Here are our top hot spots to visit NYC while at the NRF show this year:

1.    Experiential retail is ‘must-do’ for us and there are more choices in New York than we can probably get to in one weekend. Showfields and its promise of being ‘The Most Interesting Store in the World’ is top of our hit list. And, just opened in December, Neighborhood Goods has created a Chelsea Market location that offers online brands flexible retail space in a trendy location. We’re also likely to visit Macy’s to see the latest in their partnership with Story.

2.    All this shopping is going to make us hungry. So we're also planning to head to the new Nordstrom on 57th Street which boasts a full culinary experience for its guests. Who doesn’t love sipping on a great drink while picking out a killer pair of heels? As Rickey Osorio-Pizarro, retail director of shoes said, “What’s great is we have a team of bartenders that are not only going to be working at the shoe bar, but they’re going to be out on the floor so customers will be able to order a drink or food in any location.” You can also book and meet with a stylist to help you pick out the best outfit for you, get your hair blown out at Drybar or hit up the Nordstrom Spa Body Service area for a facial. Nordstrom is creating and experience for shoppers, beyond just picking out a new outfit. They are ensuring that customers will return to their store to book an appointment, or pick up an item in the 24/7 pick up area. They have broken down the barriers of the traditional department store and created a one stop shop for their customers.

3.    Customer interactive technology is another trend we want to get in touch with and some of the coolest use cases are in sportswear. Nike and Puma both have really great tech we can’t wait to try for ourselves. 

4.    Then we’re headed downtown to One World Trade Center where we plan on hitting up the Amazon Go store, to simply walk in and walk out with items. Being able to bypass the cash out section is still scary, but we can’t wait to try it and see what all the hype is about. Will it be cool or will we miss the human touch? We’ll see.


On Sunday, it’s time to get down to business. Kronos will be at NRF in booth #5437 showcasing our best-in-class workforce management and human capital management software and how it can help you in more ways than you imagined.

This year we’re also excited to share how Kronos ‘Simply Works’ at the Sock Shop. Yup, we will have our own shop on the expo floor that promises to knock-your-socks-off when we demonstrate how we are helping retailers overcome the burden of workforce management issues.  Come by and learn how Kronos can help you give your employees the best work experience possible - from their first day to their last. And pick up your own pair of free socks.

Not Attending NRF? Discover how our best-in-class software helps you manage the modern retail workforce 

Published: Monday, January 6, 2020