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Retail Absence is Corrosive to Employee Engagement, Say Store Managers
While four out of five retailers worldwide (78 percent) say employee engagement is important to organizational success, many are challenged by the corrosive impact that rampant unplanned absence has on staff productivity (58 percent), manager stress (55 percent), and team morale (46 percent). And it’s a vicious cycle: more than half agree that poor employee engagement causes increased absenteeism.
Global Retailers Say Unplanned Absence Wreaks Havoc on Store Operations
According to a survey of 800 retail managers across multiple countries conducted by The Workforce Institute at Kronos Incorporated, for every 10 hours of in-store labor budgeted, more than one hour is wasted due to staffing misalignment caused by unplanned employee absence.
Sprint Mart Achieves Business Goals with Kronos
Operating in an industry faced with tightening margins, increasing competition, and fast-evolving labor laws and regulations, convenience store chain Sprint Mart is using the Workforce Ready suite of solutions from Kronos Incorporated to achieve advanced business objectives. Workforce Ready is helping Sprint Mart manage compliance; boost employee engagement; and drive greater customer satisfaction.
Right On Time
Retailers can increase service levels and grow sales by using workforce management technology.