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Retail Absence is Corrosive to Employee Engagement, Say Store Managers
While four out of five retailers worldwide (78 percent) say employee engagement is important to organizational success, many are challenged by the corrosive impact that rampant unplanned absence has on staff productivity (58 percent), manager stress (55 percent), and team morale (46 percent). And it’s a vicious cycle: more than half agree that poor employee engagement causes increased absenteeism.
Global Retailers Say Unplanned Absence Wreaks Havoc on Store Operations
According to a survey of 800 retail managers across multiple countries conducted by The Workforce Institute at Kronos Incorporated, for every 10 hours of in-store labor budgeted, more than one hour is wasted due to staffing misalignment caused by unplanned employee absence.
Brookstone Prepares for the Workforce of the Future
Brookstone looked at several vendors in searching for a new workforce management system, but only one — Kronos’ Workforce Dimensions — handles all the functions the retailer needs.