Joyce Maroney, director of The Workforce Institute at Kronos Incorporated, welcomes William Tincup, principal analyst of KeyInterval Research, on the Workforce Institute Radio podcast series to discuss the firm’s recently published report on the “Ideal Tech Vendor Relationship.” The research examines the relationship between HR enterprise software vendors and their practitioner customers while outlining best practices to maximize the business partnership. Topics addressed in the podcast include:

  • An overview of the report, including the history behind why KeyInterval pinpointed this research topic;
  • The eight elements of the software lifecycle and the role each plays in the HR/tech vendor relationship;
  • Highlights of the most surprising results, including satisfaction rates with today’s technology vendors and the element HR practitioners say is most important in the software relationship;
  • Differences in what technology vendors view as essential to a strong relationship versus their HR counterparts; and
  • Case study examples that showcase extraordinary levels of excellence and return including the commonalities that set these implementations apart from the pack.


Available now


The Workforce Institute blog site


The Workforce Institute provides research and education on critical workplace issues facing organizations around the globe. By bringing together thought leaders, The Workforce Institute is uniquely positioned to empower organizations with the knowledge and information they need to manage their workforce effectively and provide a voice for employees on important workplace issues. A hallmark of The Workforce Institute’s research is balancing the needs and desires of diverse employee populations with the needs of organizations. For additional information, visit

Supporting Resources

About Kronos Incorporated

Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries — including more than half of the Fortune 1000® — use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Learn more about Kronos industry-specific time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications at Kronos: Workforce Innovation That Works™.


© 2015 Kronos Incorporated. All rights reserved. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. See a complete list of Kronos trademarks. All other trademarks are property of their respective owners.