Kronos Incorporated today announced that it has received the NorthFace ScoreBoard AwardSM from the Omega Management Group Corp. for excellence in customer satisfaction for 2014.
- Omega presents the NorthFace ScoreBoard Award annually to organizations that consistently exceeded customer expectations during the preceding year, as rated by their customers.
- Results show that 98 percent of organizations responded positively when asked if Kronos understands their problem. Additionally, 99 percent of respondents said they are satisfied with the technical expertise of Kronos and 98 percent are satisfied with customer support.
- Kronos has received the NorthFace ScoreBoard Award every year since the program's inception in 2000, and is one of only two organizations to do so.
- Chris Todd, senior vice president of global services, Kronos
"Kronos is honored to receive the NorthFace award for the fifteenth consecutive year. Receiving this award based on customer feedback exemplifies our dedication to exceeding our customer's satisfaction and delivering the experience they expect."
- John Alexander Maraganis, president and CEO, Omega Management Group
"The NorthFace ScoreBoard Award has been viewed from its inception as the only objective benchmark for excellence in customer service. Kronos winning the award 15 years demonstrates its continuous commitment to satisfying its customers' needs.
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About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries - including more than half of the Fortune 1000® - use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Learn more about Kronos industry-specific time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications at www.kronos.com. Kronos: Workforce Innovation That Works™.
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