Tuesday, June 11, 2019

Tuesday, June 11, 2019
1 p.m. – 2 p.m. ET

Online

Online

Mobile and online banking haven’t spelled the end of the physical branch.

Far from it, in fact!

Account holders still value brick-and-mortar branch locations staffed with knowledgeable employees to help them with more-complex, higher-value interactions such as mortgages. In this webinar, we’ll review best practices around universal staffing approaches, discuss ITM strategies, and review the latest lobby management trends.

Key Takeaways

  • Learn best practices around universal staffing approaches
  • Understand ITM strateigies — what's working and what's not
  • Gain a better understanding of the latest lobby management trends