Learn what the key challenges are for retailers and how they optimize their investment in their workforce.
Hire right — and then what? Respondents to a 2006 Aberdeen survey say employee turnover and forecasting store coverage requirements are the key challenges to scheduling employees in the right place at the right time. Pressured to improve gross margins on the one hand and meet customers' rising expectations on the other, store managers must choose between keeping payroll costs down and ensuring optimal coverage.
Find out how retailers turn to workforce optimization to help them manage the pressure to improve gross margins while meeting the rising expectations of their customers.