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Get help when you need it. Kronos Support Services provide software and equipment support online or on the phone. With a variety of support options available, you get the level of support your team needs to ensure your applications are running at optimal performance.

View the Kronos Support Offerings matrix for details outlining each level of support services, including our Technical Account Manager, a dedicated senior-level specialist providing proactive preventive support and complete issue tracking and management up to 24/7/365.

Our technology consultants can provide analysis, migration, and performance-based services on an as-needed basis to help you optimize your existing Kronos solution infrastructure. Technology Services can help you identify and address potential technical challenges to determine accurate database requirements, improve response time, and minimize downtime to ultimately minimize costs.

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Technical Support

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Customer Feedback Video

See how Kronos listens, learns and improves based on customer feedback!
  • Plus Support Datasheet - Cross Vertical

    Learn about the major benefit of this plan - your own senior-level technical account manager - and what you'll gain from upgrading to this level of support.

  • Kronos: Customers Come First

    For the fifteenth consecutive year, Kronos has won the Northface Scoreboard Award which is given to organizations who achieve excellence in customer satisfaction.

  • Kronos Support Services Brochure

    Our award winning Support Services complement your existing resources and continually expand the value you receive from your Kronos system. Kronos offers a variety of Support Services options to help every area of your organization — not just IT — achieve optimal software and hardware productivity and peak performance for improved bottom-line results.

  • Equipment Support Services datasheet

    Kronos Equipment Services is ready to help with complete Kronos time clock support for your solution — as much or as little as you require.

  • HR and Payroll Answerforce

    HR and Payroll Answerforce is your one-stop resource for up-to-date law, regulation, and industry trend summaries. It provides access to the relevant, timely information that affects your HR and payroll practices

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