Welcome to Remote Support

How It Works

  • Step 1:

    Your Kronos representative provides you with a unique connection code. You will then enter the code in a field and submit the form.

  • Step 2:

    You are prompted to download a small virus-free plug-in.

  • Step 3:

    Once connected, you may chat online with your rep. With your permission, your rep can view your screen and share control of your mouse and keyboard.

  • Step 4:

    You are in full control of your computer at all times. You can take back the control of your mouse and keyboard, or end the session at any time.

  • For additional information regarding GoToAssist including security-related questions, please view our Frequently Asked Questions.

Select A Group To Connect