- Step 1:
Your Kronos representative provides you with a unique connection code. You will
then enter the code in a field and submit the form.
- Step 2:
You are prompted to download a small virus-free plug-in.
- Step 3:
Once connected, you may chat online with your rep. With your permission, your rep
can view your screen and share control of your mouse and keyboard.
- Step 4:
You are in full control of your computer at all times. You can take back the control
of your mouse and keyboard, or end the session at any time.
For additional information regarding GoToAssist including security-related questions,
please view our Frequently Asked Questions.