The Kronos Retail Labor Index

Frequently Asked Questions

Global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity.
Kronos provides solutions for organizations of all sizes – ranging from small businesses to very large multinational enterprises – across a broad spectrum of industries including retail, healthcare, manufacturing, hospitality, government, education, services, and transportation.
Tens of thousands of organizations in 80 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.
30 million people use a Kronos solution every day.
Privately held company with annual revenues of $800 million.

The Kronos Retail Labor Index is a family of metrics and indices that analyze the relationship between the demand and the supply sides of the labor market within the retail sector. It is derived from a single unified data set, allowing for statistically appropriate comparisons and time series–based trending analysis. Firms that use Kronos hiring solutions employ approximately 15% of the U.S. consumer retail labor market, providing Kronos with a unique set of data on employee job applications, hirings, and length of service. The Kronos Retail Labor Index provides a distinct and early indicator of the health of the retail sector.

The Analytics department focuses on quantifying the relationship between employee behavior and organizational performance. To do this, they investigate all aspects of this relationship, quantifying current patterns, predicting future trends and ultimately communicating the outcomes in a meaningful way to the Kronos customer base.

Firms that use Kronos hiring solutions employ approximately 15% of the U.S. consumer retail labor market, providing Kronos with a unique set of data on employee applications, hirings, and length of service.
The size and diversity of the Kronos customer base provides sufficient data for industry level and nationwide aggregate analysis.

As the leading provider of solutions that help to manage the retail hiring process, Kronos has access to a unique unified data-set, and is able to analyze the space in a way that no one else can. Especially in today’s economy, where there is so much interest in what the future will bring, we felt the time was right to bring our expertise to a wider audience.

The Kronos Retail Labor Index is unique in that it is the only report we know of that presents metrics for both the demand and supply sides of the labor market: applications, hirings and length of service – or retention rate. Other indices provide some pieces of this puzzle, but no other index provides the whole picture.

Yes. A benefit to using the Kronos hiring solution is that customers have access to aggregate-level data in the industry in which they operate.

The Kronos Retail Labor Index is released monthly based on a pre-announced schedule.

Kronos’ hiring solution, Workforce Acquisition, is a Software as a Service (SaaS) offering, so all of the data is hosted at Kronos. Kronos is able to analyze this data in the aggregate, without compromising customer privacy in any way.

Yes – any customers whose data is analyzed in the aggregate via The Kronos Retail Labor Index have agreed to have their data analyzed in this way.

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