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Kronos Workforce TeleStaff





How Kronos Workforce TeleStaff Eliminates Scheduling Inefficiencies

Whether it is staffing the daily roster, deploying for a major disaster, coordinating off-duty work, or managing employee time, Kronos Workforce TeleStaff ™ is uniquely designed to deliver and packed with the following features:

Scheduling/roster: Prebuild schedules and rosters. Track employee certifications and qualifications. Automatically relay scheduling communications. You can do all this and more with Kronos Workforce TeleStaff.

You can even support different business and union rules for various departments — and know that staffing decisions are always validated against rules.

Notification: Scheduling and communication functionality is integrated in Kronos Workforce TeleStaff, which eliminates manual phone calls and expedites scheduling. The right employees are contacted in the right order, and all communications are automatically documented.

Overtime: Overtime positions are automatically assigned based on rules. Employees are notified in entitlement order, and all employee overtime activity is tracked for auditing purposes.

Emergency response: Kronos Workforce TeleStaff finds and contacts employees by phone, text, email, and inter/intranet for quick scheduling and deployment. Vacant positions are automatically backfilled. And command post scheduling can be done via the Web.

Plus, Kronos Workforce TeleStaff also tracks hours related to emergency response, and prepopulates its built-in FEMA reporting module.

Bidding: Automate position, shift, and vacation bidding. Managers can set up online auctions and employees can bid on or choose slots.

Mobile scheduling: Managers and employees can complete a wide range of scheduling-related and administrative tasks on a tablet or smartphone.

Time, leave, and accruals tracking: Kronos Workforce TeleStaff manages complex leave and benefit accruals. It uses unlimited work codes, incorporates compliance regulations via rules, tracks and logs all leave and time-off events, and produces operational labor and cost reports.

Compliance: Kronos Workforce TeleStaff supports user-defined compliance rules and applies those rules when staffing decisions are made.

Self-service: Employees can process requests, review notifications, view schedules, sign up for overtime, conduct shift trades, and more — all via phone, Web, tablet, or mobile device.

Integration: Kronos Workforce TeleStaff integrates with third-party HR, payroll, time and labor, CAD, and RMS solutions.

Reporting: With Kronos Workforce TeleStaff you gain extensive labor and management reports to help you make accurate decisions based on in-depth insight and real-time scheduling data.

Questions about implementing? Go to our services page to see how Kronos award-winning customer support walks you through the entire process and then keeps you going even after implementation.
  • Integrated Kronos Solutions Help City of Columbia Gain Workforce Management Efficiencies

    Columbia Fire Department serves the South Carolina capital of Columbia and communities throughout Richland County. It oversees 32 fire stations, 14 of which are stations staffed predominantly by volunteer firefighters. Of the department’s 500 employees, more than 100 are volunteers at these outlying stations. With one department contracted to provide fire protection to the entire county — including all local, state, and federal buildings — fire response is coordinated without unnecessary duplication of services.

  • Transforming HR: Balancing People and Process for Business Results

    What if your HR staff could simplify the administrative tasks that bog them down, and spend more time on the people-focused work that they love? In this webinar, you’ll learn how Fieldwood Energy has automated its workforce management processes to help its HR staff balance people and process — and how your organization can do the same.

  • Workforce Automation: Harnessing the Power of Data for Today's Public Safety Agencies

    At every level of public safety, the sheer volume of data related to employees, budgets, payroll, schedules, accruals, time off, time trades, certifications, training, overtime, and collective bargaining agreements is difficult to track, manage, and analyze. Automated workforce management solutions enable public safety agencies to access data more quickly for smarter decision making related to staffing, cost control, and compliance.

  • Research Brief: Public Safety Technology: Putting It All Together

    One of the most difficult administrative challenges faced by modern public safety agencies is trying to ensure that staffing, payroll, HR, CAD, and RMS processes and systems are working as effectively and seamlessly as possible.

  • California Department of Corrections and Rehabilitation Case Study

    The California Department of Corrections and Rehabilitation (CDCR) is responsible for overseeing one the largest prison populations in the United States. With facilities spread around the state, CDCR employs 56,000 people  from correctional officers to medical staff.

  • Workforce TeleStaff for Police Agencies

    In this webinar, Kronos consultant and public safety staffing expert William Moore will show you how an automated staffing, communications and workforce management solution can streamline operations, reduce the time it takes to staff officers to work, and minimize compliance risk. The results are cost control, improved employee morale, and more time for managers to focus on higher priority work such as officer training and mentoring.

  • Workforce TeleStaff for Fire Departments

    In this webinar, Kronos consultant and public safety staffing expert William Moore will show you how an automated staffing, communications and workforce management solution can streamline operations, reduce the time it takes to staff employees to work, and minimize compliance risk — improving morale and freeing up managers to focus on higher priority work.

  • Workforce TeleStaff for Corrections

    In this webinar, Kronos consultant and corrections safety staffing expert William Moore will show you how an automated staffing, communications and workforce management solution can streamline operations, reduce the time it takes to staff correctional officers to work, and minimize compliance risk.

  • Workforce TeleStaff Datasheet (version highlights)

    Kronos Workforce TeleStaff™ has been rewritten to be 100% web based while offering other advantages, such as a cloud-deployment option and a new Internet-based phone capability. See the new features in this datasheet. 

  • Workforce TeleStaff Customer Story - Miami Beach Police Department

    Minimum staffing and equitable overtime automatically achieved.