Kronos Workforce TeleStaff


Overview

Features

Technical Information

Services

How Kronos Workforce TeleStaff Eliminates Scheduling Inefficiencies

Whether it is staffing the daily roster, deploying for a major disaster, coordinating off-duty work, or managing employee time, Kronos Workforce TeleStaff ™ is uniquely designed to deliver and packed with the following features:

Scheduling/roster: Prebuild schedules and rosters. Track employee certifications and qualifications. Automatically relay scheduling communications. You can do all this and more with Kronos Workforce TeleStaff.

You can even support different business and union rules for various departments — and know that staffing decisions are always validated against rules.

Notification: Scheduling and communication functionality is integrated in Kronos Workforce TeleStaff, which eliminates manual phone calls and expedites scheduling. The right employees are contacted in the right order, and all communications are automatically documented.

Overtime: Overtime positions are automatically assigned based on rules. Employees are notified in entitlement order, and all employee overtime activity is tracked for auditing purposes.

Emergency response: Kronos Workforce TeleStaff finds and contacts employees by phone, text, email, and inter/intranet for quick scheduling and deployment. Vacant positions are automatically backfilled. And command post scheduling can be done via the Web.

Plus, Kronos Workforce TeleStaff also tracks hours related to emergency response, and prepopulates its built-in FEMA reporting module.

Bidding: Automate position, shift, and vacation bidding. Managers can set up online auctions and employees can bid on or choose slots.

Mobile scheduling: Managers and employees can complete a wide range of scheduling-related and administrative tasks on a tablet or smartphone.

Time, leave, and accruals tracking: Kronos Workforce TeleStaff manages complex leave and benefit accruals. It uses unlimited work codes, incorporates compliance regulations via rules, tracks and logs all leave and time-off events, and produces operational labor and cost reports.

Compliance: Kronos Workforce TeleStaff supports user-defined compliance rules and applies those rules when staffing decisions are made.

Self-service: Employees can process requests, review notifications, view schedules, sign up for overtime, conduct shift trades, and more — all via phone, Web, tablet, or mobile device.

Integration: Kronos Workforce TeleStaff integrates with third-party HR, payroll, time and labor, CAD, and RMS solutions.

Reporting: With Kronos Workforce TeleStaff you gain extensive labor and management reports to help you make accurate decisions based on in-depth insight and real-time scheduling data.

Questions about implementing? Get all the facts on our technical information tab, then move over to services to see how Kronos award-winning customer support walks you through the entire process and then keeps you going even after implementation.
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