Desperately Seeking Content
- I picked a bad month to get writer’s block. Maybe I also picked a bad month to shoot for a billion blog views since it’s the busiest time of year for me in my day job. So while I wait for a bio on a guest blogger with fantastic posts on the everyday value of […]
Podcast: How Whistler Blackcomb Delivers a Memorable Mountain Adventure – One Employee at a Time
Recently, I spoke with Joel Chevalier, Director of Employee Experience at Whistler Blackcomb, the top rated ski resort in North America. As a premium hospitality venue, Whistler Blackcomb relies on their employees to deliver superb customer service at every possible touchpoint. Many customers view Whistler as a trip of a lifetime. Their reviews on sites […]
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Royale with Cheese
- That’s what they call a Quarter Pounder with Cheese in France according to the 1994 film “Pulp Fiction.” Wow. That film is 20 years old? Time is a weird thing. Anyway, that pop culture reference popped into my head when I saw today’s Time Well Spent cartoon. It’s a reminder that the political season is […]