Golden Living Expands Investment in Kronos® Solution
35,000-employee health organization centralizes workforce management and reduces payroll inaccuracies with biometric data collection
CHELMSFORD, Mass., April 8, 2008 — In an effort to centralize workforce management and eliminate payroll inaccuracies, Golden Living is upgrading use of time and attendance data collection devices from Kronos® Incorporated throughout its 350 long-term care facilities. Golden Living is a long-time user of the Kronos iSeries Central suite, which comprises of workforce management applications specifically designed for the IBM eServer iSeries. Golden Living is now using the Kronos 4500 Touch ID™ terminal, a web-based biometric device, seamlessly integrated with the Kronos iSeries Central suite.
"At Golden Living, we continue to invest in technologies that essentially help us provide quality care," said John Derr, senior vice president and CIO, Golden Living. "Kronos' biometric terminals are providing us access to secure and reliable real-time reporting, which helps us ensure accurate payments and instills a sense of fairness among employees. This ultimately optimizes employee productivity and ensures that our patients are well-served, which is our primary mission."
Centralize workforce management
Tracking time and attendance accurately for a large employee base is not a simple task to accomplish. Besides reducing data collection errors, Golden Living is also benefiting with the new terminals by lessening the burden on its IT department as the Kronos 4500 Touch ID can be supported from a central desktop location. Additionally, this enables the organization to adopt a standardized approach for managing a geographically dispersed workforce.
Eliminate buddy punching
"Buddy punching", or employees inappropriately entering time and labor data for each other, is a problem that many organizations face but are unable to prove or determine its financial ramifications. Golden Living is using the Kronos 4500 Touch ID terminals to ensure that it is eliminating buddy punching costs, and has already reduced 2.2 percent of total hourly payroll related to this abuse. This helps Golden Living stay focused on maximizing its budget for providing quality care.
Engage employees with self-service functionality
Self-service options not only help employees stay motivated but also ensure operational efficiency. With the Kronos 4500 Touch ID terminals, Golden Living can provide its workforce with self-service functionality. Transactions such as requesting time off, punching-in hours worked, and viewing time-cards can be processed at the terminals. This saves employees, managers, and human resources personnel significant amounts of time, which reduces overall costs and improves efficiency.
"We are hearing one thing from our customers today, which is the need to align labor, productivity, and patient care," said Brian Graves, director of healthcare marketing at Kronos. "Our venture with an innovative organization such as Golden Living, which strives to focus on employees and patients before anything else, is a leading indicator that health organizations are increasingly looking to optimize overall productivity to balance quality care and labor costs."
About Golden Living
Golden Living is a long-term care organization, with subsidiaries operating skilled nursing facilities known as "LivingCenters" and assisted living facilities known as "Living Communities". Over 35,000 employees provide quality nursing and rehab care to 30,000 patients and residents each year. The Golden Living family of companies provides care and services that directly or indirectly serve the elderly and disabled, including companies that operate nursing homes and provide rehabilitation therapy, hospice and home health services, and temporary staffing services. Together, these companies — each one a separate, independent company with a distinct mission — comprise one of the largest long-term care and eldercare services organizations in the country. Learn more about Golden Living at www.goldenven.com.
About Kronos Incorporated
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 60 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day. Learn more about Kronos at www.kronos.com.
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