Thrifty Foods and Kronos® to Present at the 2008 Retail Human Resources Conference
Industry and technology veterans to jointly address how the "Right Staff at the Right Time" philosophy empowers retailers to achieve consistent store execution
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What: |
Retailers are keenly aware that they can no longer win the war for customer loyalty based on price and product alone. Today, customers are demanding quality, convenience, and personalized service. Sheryl Bruell, director of frontend operations at Thrifty Foods, and John Anderson, director of retail marketing at Kronos Incorporated, will examine how retailers are using workforce management technology to more effectively meet these demands through consistent in-store execution. The result is improved customer service and bottom line results. |
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When: |
Wednesday, April 9, 11:55 a.m. – 12:45 p.m. ET |
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Where: |
The Retail Human Resources Conference, a Retail Council of Canada (RCC) Event
Berton Room, Toronto Congress Centre, Toronto, Ontario |
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Why: |
Thrifty Foods, with more than 3,800 employees across 20 locations, selected Kronos for Retail to ensure it has the "Right Staff at the Right Time" by automating and optimizing its scheduling process. The Canadian grocer, a stand alone division of Sobeys Inc., is now able to achieve consistent store execution across all locations leading to superior customer satisfaction. The workforce management solution also has allowed Thrifty Foods to simplify regulatory compliance, improve employee satisfaction, and increase productivity by freeing its managers from manual processes. |
About Kronos Incorporated
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 60 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day. Learn more about Kronos at www.kronos.com.
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