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webTA


Features

Overview

Technical Information

Services

Full Spectrum of Services to Achieve Total Customer Satisfaction

No matter your implementation requirements, the Kronos webTA Federal Consulting team has a solution to help you maximize the efficiency of your workforce — and facilitate the high degree of transparency you need to meet next-generation government requirements.

Implementation services: The Kronos Federal Consulting team brings extensive knowledge and experience to the implementation process. Here are just some of the services available:

 

  • Discovery
  • Project management
  • Performance tuning and testing
  • Go-live support
  • Release upgrade support
  • Business assessments
  • Requirements analysis
  • Interface development and implementation
  • Data integration services

Kronos can tailor consulting services to meet your specific requirements as well.

Customer education: From user aids to custom online tutorials to onsite training, the Kronos Federal Consulting team provides flexible learning experiences that match your schedule and learning preferences. Mentoring adds to your hands-on training — helping you transfer theory into application and become self-sufficient quickly.

Support services: With the Kronos webTA solution, the maintenance option provides a full range of support for your environment. From corrective action to providing the latest product releases, the Kronos Federal team is poised to facilitate smooth operation throughout the life cycle of your Kronos solution. We offer you a single point of contact — from start to finish — regardless of the support services you choose.

 

  • Advanced report development
  • Project management
  • Performance and testing
  • Data integration services
  • Requirements analysis
  • Custom application development

Kronos Services is made up of a vibrant online community. Through our customer portal, customers can find solutions to technical support issues with SuperSearch, open a case with eCase management, and share ideas with other customers on the customer forums.

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