Provide outstanding customer service

as you control labor costs.

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Kronos for Dining

Food and labor costs continue to rise as dining businesses manage budgets with razor-thin margins and battle to attract consumers ready to spend their discretionary dollars. Compounding these challenges are cost-control issues associated with healthcare reform, the wide adoption of social media that allows customers to instantly broadcast opinions (negative and positive), and labor-law compliance.

Whether you’re a quick- or full-service restaurant, the way to compete for consumer dollars is to provide outstanding customer service — to attract new customer and keep them coming back. At Kronos, we’re uniquely positioned to help you follow through on your customer service promise with our dining-specific suite of workforce management solutions.

Kronos for Dining solutions help you recruit, select, and retain a service-oriented staff and accurately match staffing to demand, measure store performance by day part, and increase or decrease staff based upon intra-day performance. Our solutions also help you minimize compliance risks associated with government regulations and labor laws. Something POS and point solutions can’t do.

  • Human Capital Management for the Multigenerational Workforce

    Today’s workforce is made up of five generations of employees working side by side. Employers are being challenged to manage the different needs and expectations of this complex and diverse employee mix. Kronos human capital management solutions give organizations the tools they need to effectively manage workers throughout the employee lifecycle.

  • HCM Features Video: Workforce Ready

    Is your organization prepared for the multigenerational workforce? Learn how Kronos Workforce Ready can help you can manage your employees throughout the employee lifecycle. Our robust human capital management solution will help you recruit, manage, engage and develop your greatest asset, your employees.

  • Operational Advantage through Employee Engagement

    An engaged workforce can have a substantial positive impact on a company’s sales, margins, and profitability. Companies can cultivate employee engagement in multiple ways, large and small — from implementing organization-wide strategic initiatives to simply making team-level efforts to show people their contributions are valued. Learn how workforce management solutions can empower employees to be more loyal, productive, and motivated to deliver exceptional customer service.

  • Guest Satisfaction - Getting Serious About Service

    Good things happen when restaurants embrace the holistic, global view of service - and real-time workforce management is a vital part of that picture.

  • Workforce Management in the Cloud: A Great Fit for Dining

    The dining industry understands that the key to its success is all about delivering excellent service and delighting the guest. Learn the benefits of moving workforce management to the Cloud. Free up HR and IT, reduce costs, speed up time to value, and improve reliability and performance.

  • Building the Business Case for Human Resource Systems

    With the pace of HR technology solution development also progressing quickly, HR leaders need to gain a solid understanding of the HR system options available. This tool is designed to help HR leaders build a business case for investing in next-generation HR systems to meet the growing HR demands of the organization. Demands include interfacing or integrating data, incorporating social and mobile technologies, and providing an employee experience that grows from the experience given to candidates.

  • Dining Full Service Brochure (reduce labor without sacrificing service)

    Operational margins are narrowing. Non-compliance can cost you. You must recruit, select, and retain the best in order to increase repeat business. Technology can help.

  • NRF Stores Magazine reprint - Squeezing More Out of Scheduling

    Jamba Juice, with more than 730 locations, launched a Kronos solution to optimize store operations, improve scheduling, and eliminate overpayment.

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