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Join Kronos and CRM Xchange in this valuable roundtable discussion to learn more about critical solutions for your call center workforce. While you might be using contact center solutions for tasks such as forecasting, real-time schedule adherence and performance management, you may have critical gaps in your effort to optimize your workforce. Gaps such as tracking all time worked, not just time spent taking calls, tracking time worked by at-home agents or efficiently managing planned and unplanned absences as well as extended and intermittent leave for example. All of these elements are critical to your goal of having an effective agent pool to deliver required service levels.
Proposed Department of Labor rule changes to overtime eligibility could make more than five million new white collar workers previously classified as “exempt” eligible for overtime pay. With these changes potentially going into effect as early as 2016, they could complicate your compliance efforts and increase labor costs.
Attorney Kirsten A. Milton from Jackson Lewis and Kronos Compliance Product Strategists will discuss what the overtime changes mean for employers and recommend strategies for meeting these new challenges.
Gain more value than ever from your Workforce TeleStaff solution. In this webinar, you’ll learn about the significant improvements made to Workforce TeleStaff such as: Responsive and paneled user interface; Multiple time-zone support for institutions; Added roster/schedule data fields for enhanced reporting and improved sorting flexibilities and more.
Complexity of products and the accelerating crush of data that manufacturing companies manage is forcing manufacturers to change -- and change quickly. Top of mind is how to make sense of all the data and harness it for better decision-making.
Leading companies are adapting to this new data-driven world through better management of their data and the workforce that must use and understand it.
Public safety and federal government agencies typically rely on manual, paper-based processes for tracking time off, managing overtime, trades, and leave. These agencies need automated scheduling technology to be more efficient, help ensure better compliance, save time, and have better insight into labor costs, while boosting employee moral.
The evolving multi-generational workforce, compliance requirements, and new technologies are the foremost trends affecting HCM today. Human resources leaders must rethink and retool in order to successfully manage their workforce across the entire HCM lifecycle — from hiring and retention to offboarding. Hosted by SHRM and presented by Kronos and Axsium Group, this webinar brought together a panel of knowledgeable HCM experts who dove deep into the significance of these trends. Check out this replay to hear real time poll results, HR peer perspective.
The webinar, geared towards dining organizations, explores the latest research on why employee engagement matters, as well as some of the policy and technology paths to increased engagement
This webinar discusses the findings of a new report that offers insight into how organizations manage their labor today and how they’re optimizing workforce management technologies.
Learn how implementing Kronos solutions – automated scheduling, time and attendance, and reporting – can help you accurately staff emergency situations, expedite tracking and reporting, and reduce the risk of not receiving full FEMA reimbursement.
Thought leaders from Gallup and Kronos explore the latest research on employee engagement and shed light on opportunities where today's technology can help advance a more empowered frontline staff.
Learn more about California’s new paid sick leave law with Alberto Torrico, Labor Attorney and former CA State Assembly Majority Leader. This webinar examines implications of the new law and explores how workforce management solutions can help you facilitate compliance.
Managing labor costs in today's business environment can be difficult, especially when multiple challenges are competing for senior-management attention. This Webcast highlights practical solutions that CFOs and senior finance executives can use to identify and realize labor costs savings right now.
In this webinar, learn about Kronos Cloud Services and how cloud-hosting Workforce TeleStaff™ can help your solution run smoothly, reliably, and cost-effectively so it delivers continuous business value to your organization. Discover how upgrading to Workforce TeleStaff in the Cloud can help you free valuable IT resources to focus on core business initiatives, optimize system availability, performance, scalability, and reliability, and manage risk and promote the long-term success of your workforce management solution.
How do successful organizations improve employee productivity and reduce labor costs? 2015 research by Aberdeen Group reveals that successful organizations have certain habits in common. Significantly, the approach to employee productivity is a key factor in their success, and it’s an operational metric that overshadows all others.
The evidence is clear: if you want highly engaged and loyal customers you must have highly engaged and loyal employees. In healthcare this means high levels of employee engagement and low levels of turnover among the high performers on the team. Craig Deao, a senior leader and national speaker with Studer Group, shares the evidence linking employee engagement with patient experience and clinical quality.
Many energy organizations still rely on manual employee scheduling processes. These systems were once adequate, but today's increasingly complicated union agreements and compliance requirements put these organizations at serious risk for noncompliance -- a risk that could grow more costly every day. What's needed is a more efficient and accurate way to maintain compliance. In this webinar, you’ll learn how you can better manage compliance and safety risks, control labor costs, automate your crew-callout process during outages, and drive employee engagement with a workforce scheduling solution.
Join us for this exclusive webinar and hear guest speaker Michael Moon, research director of the Aberdeen Group's Human Capital Management practice, as she explores Aberdeen's latest research looking at how organizations have responded to the requirements of the Affordable Care Act.
In this webinar you will hear from Kronos Workforce Ready customer, Mammoth Mountain Ski Area, LLC who will share how they have driven efficiencies and cost savings with Workforce Ready - an up to date integrated workforce management system in the cloud.
Many organizations still rely on manual employee scheduling processes. These systems were once adequate, but today's increasingly complicated union agreements and compliance requirements put these organizations at serious risk for noncompliance -- a risk that could grow more costly every day. What's needed is a more efficient and accurate way to maintain compliance. In this webinar, you’ll learn how you can better manage compliance and safety risks, control labor costs, and drive employee engagement with an automated workforce scheduling solution.
The Five Star Rating System continues to evolve as more revisions to determine quality ratings for skilled nursing facilities are developed. The Centers for Medicare & Medicaid Services (CMS) recently announced that sample focused surveys are going to be used nationwide to assess reported staffing, as well as quality measure information, which are set to begin in 2015.
Scheduling manufacturing employees with the right skills and certifications, in the right place — and all at the right time — is too important to leave to chance. But with an automated scheduling solution, you can align labor to fluctuating demand and make a direct impact on labor costs, productivity, and profitability.
Three experts. 15 questions. One powerful video series.
No one knows for sure what new challenges this year will bring, but one fact is clear: You need strategies that integrate and optimize people, process and technology to drive new levels of performance in the year ahead.
In our three-part webisode series, our panel of industry insiders tackles 15 tough questions about how to prepare and execute a successful strategy for each of these three key areas — and sheds light on getting all three working together to meet operational and organizational goals in 2015.
During this webinar, John Frehse, Managing Partner, Core Practice Group, will take you through the five issues that are most relevant and impactful to your business and will share with you what other World Class Organizations are doing to tackle these challenges head on.
View this informative webinar and find out why managing your payroll in house is more cost-effective than outsourcing — and how it gives you complete control over your processes and data.
Tracking employee wages and overtime isn’t always clear cut. With compliance on the line, and FLSA enforcement getting tighter than ever, an error can be quite costly, even if it’s unintentional. Hear guest speaker Susan Desmond, Shareholder of Jackson Lewis P.C. as she goes through all the nuances of the FLSA and the most frequent mistakes employers are making over and over again.
Leading organizations are increasingly recognizing the importance of including salaried workforce management, in addition to the hourly workforce, as a critical part of an overall talent management strategy.
During this moderated, in-depth panel discussion you’ll learn how a salaried workforce management strategy, aided by technology, can help drive organizational effectiveness.
With the move from volume to value-based healthcare delivery it is now more important than ever for Healthcare organizations to understand how lean strategies can help them achieve their desired outcomes for patient and staff satisfaction, quality, and financial health.
Is it time to automate your time-consuming shift, position, and vacation bidding process? Or do you already have the Auctions module as part of your Kronos TeleStaff™ 2.x solution?
In this webinar, you'll get a look at the new Kronos Workforce TeleStaff Bidding™ module (previously called Auctions). Plus, you'll hear about the benefits of automated bidding and how your organization can get started on Workforce TeleStaff Bidding.
It's not news that automating cumbersome time and attendance processes can help improve organizational efficiency and data accuracy. Or that software solutions to track time and attendance can help your organization improve reporting capabilities and keep up with compliance mandates.
If you're building schedules off static census data, this webinar is for you. Spend 45 minutes with Judy Hanover, IDC Health Insights Research Director, Provider IT Strategies, and Corrie Halas, RN, of Kronos to learn how predictive scheduling can transform your workplace — think smarter, more informed decision-making. Better control over labor costs. Increased staff and patient satisfaction.
This webinar will discuss:
When it's too costly to keep excess inventory on hand, and long lead times are unacceptable, how can you supply what your customers need, exactly when they need it?
In this webinar you'll discover how a flexible workforce is the key to managing customer demand. You'll learn how the right tools can help you demystify changing demand and continuously adjust staffing levels to meet both customer and budgetary requirements.
Join Adria Clawson and Susan Reese for this webinar to learn forward-thinking strategies that can turn your workforce into your competitive advantage. In this short webinar, you’ll learn how hospitals, health systems and other patient service providers are using integrated workforce management solutions to stay on the cutting edge of our rapidly evolving industry – and how easy-to-own, easy-to-use workforce management solutions are helping organizations like yours optimize productivity, keep employees engaged, and deliver excellent patient care.
Join this webinar to hear about the benefits of an automated system and from government and education organizations that use automation to maintain compliance within their organizations.
According to a recent study by the SMB Group, progressive small and midsize organizations are 86% more likely to forecast revenue gains.*
In this webinar, Laurie McCabe, Partner, SMB Group, discusses survey results and why so many small and midsize organizations are turning to new technologies to streamline their workforce management processes to improve cash flow and increase profits.
In this webinar we’ll share how Ingalls Health System, a leading Healthcare organization has embedded its workforce management solution into the organization’s culture to support its Triple Aim goals.
Join Lynne Schreibel and Chris Wright, from Joy Global Inc., a leading supplier of advanced equipment, systems, and direct services for the global mining industry for a discussion on how Joy Global Inc. is gaining operational value from their Kronos workforce management solution, allowing the organization make better informed decisions and improve labor performance.
During this webinar you will:
Learn how to take a proactive approach to minimize compliance risk associated with common wage-and-hour challenges, such as:
There’s a direct correlation between visibility into field-based workforce performance and total cost to serve. But without the right automated workforce management tools in place, that visibility becomes increasingly foggy – impacting your bottom line.
Join us for the webinar, Gaining Critical Visibility Through Workforce Management: Managing the Distributed Workforce.
Staffing public safety personnel using outdated manual methods isn’t just inefficient. It can also result staffing errors, inflated labor costs, an increase in grievances, and low morale. Watch this webinar replay and you’ll learn how automated workforce management solutions such as Kronos Workforce TeleStaff™ can help ensure that qualified, certified, and available personnel are scheduled consistently – and in a way that is fair and equitable.
In this webinar, Norma Prisock, HR Director at Texas Book Company shares how their organization replaced manual and disparate systems with a single cloud-based workforce management solution. Gain insights and best practices on how to establish a single source for all employee information, automate error-prone manual HR and payroll transactions, and leverage self-service capabilities to increase employee engagement.
Schwan’s Global Supply Chain, Inc., is an organization specializing in the highly competitive business of developing, manufacturing, distributing, and selling frozen foods. To achieve operational excellence, they understand the importance of using an automated scheduling tool that allows them to place the right person, in the right place — with all the right skills and certifications — at precisely the right time.
Learn how building a culture of collaboration can have a direct impact on workforce engagement and quality of patient care. Leading social media strategist Crystal Washington and Kronos product marketing manager Jennifer Ardery discuss how combining social collaboration tools with workforce management can help your organization increase employee engagement and improve decision-making for positive outcomes.
Watch this webinar replay to learn about recent survey results benchmarking the overall practices, trends, critical concerns, and market needs of federal public safety. You'll also see a demonstration of the Kronos federal public safety solution and how it helps to ensure adequate coverage, maintain compliance, control costs, and improve emergency readiness.
Maintaining a compliant staffing and workforce management environment can be a challenge for public safety due to several factors including union and department rules, labor laws and regulations, and work demands. In this webinar replay, you’ll hear from two Kronos public safety customers who share real-life examples of how automating their workforce management processes helped them ensure that their agencies maintain a compliant environment.
How do you convert your Big Data challenge into opportunity? Research shows that organizations making a concerted effort to understand and manage their data challenges are better positioned to transform that data into insight to enhance critical decisions.
Hear guest speaker Mollie Lombardi, VP and principal analyst of the Aberdeen Group as she presents the results of Aberdeen's latest research looking at how organizations are gearing up to support the requirements of the Affordable Care Act.
In this webinar, Kronos consultant and corrections safety staffing expert William Moore will show you how an automated staffing, communications and workforce management solution can streamline operations, reduce the time it takes to staff correctional officers to work, and minimize compliance risk.
In this webinar, Kronos consultant and public safety staffing expert William Moore will show you how an automated staffing, communications and workforce management solution can streamline operations, reduce the time it takes to staff employees to work, and minimize compliance risk — improving morale and freeing up managers to focus on higher priority work.
In this webinar, Kronos consultant and public safety staffing expert William Moore will show you how an automated staffing, communications and workforce management solution can streamline operations, reduce the time it takes to staff officers to work, and minimize compliance risk. The results are cost control, improved employee morale, and more time for managers to focus on higher priority work such as officer training and mentoring.
If your labor costs are eating away at your profits, you won't want to miss this webinar. Managing Labor Cost to Serve: The Lean Path from Product to Profit will show how your organization can gain insight into labor costs and make more-informed decisions to control your cost to serve and strengthen your bottom line.
What does fatigue mean to the average staff nurse? How does a fatigued staff impact overall patient care? What does today’s available research demonstrate? The evidence is overwhelming. Nurses who work longer than 12 consecutive hours, or work when they have not obtained sufficient sleep, are putting their patients’ health at risk; risk damaging their own health; and if they drive home when they are drowsy, are also putting the health of the general public at risk. Nurses, nurse managers, nursing administrators, and policymakers need to work together to change the culture that not only allows – but often encourages – nurses to work long hours without obtaining sufficient sleep. It’s time we all put safety first.
In this webinar you will learn:
Kronos Workforce Ready® enables organizations to drive operational excellence and gain a competitive advantage with consistent, real-time data that guides critical business decisions. Workforce Ready goes beyond traditional human capital management solutions by not just ensuring people are paid properly, but by driving operational productivity, controlling labor costs, and mitigating compliance risk.
Watch this webinar to find out how Workforce Ready can drive operational excellence in your organization.
Listen to John Frehse of Core Practice LLC discuss overtime optimization, government-mandated policies like the Affordable Care Act in U.S., HR policy alignment, and employee morale improvement through benchmarking.
In a recent Gatepoint Research study, organizations chimed in with thoughts about their workforce management challenges, providing valuable insight into what ranks highest on their list of concerns and priorities. The results may surprise you.
Watch this IndustryWeek and Kronos webinar: Managing Labor Cost to Serve: The Lean Path from Product to Profit to learn how lean-driven manufacturers have found a better way to understand their labor's actual impact on product cost and how they were able to justify change to measure it.
During this webinar you will learn how to:
A recent study predicts that, by 2016, nearly 70% of all logistics job openings will go unfilled.* So how can you address not only having enough employees, but the right ones as well?
Hear Adrian Gonzalez and Tom Cantor discuss how the overall quality and performance of your organization ultimately hinges on hiring and retaining the right frontline employees — right now.
Find out where these costs are cutting into your bottom line. This webinar with the Society for Human Resource Management (SHRM) features Aberdeen Analyst Mollie Lombardi, Kronos® Solution Consultant Toni Kellam, and Kronos Product Marketing Manager Jim Manfield. You’ll learn how an automated, integrated system can help manage employee absence and its associated costs by providing the decision-support tools and business metrics you need to better understand absence trends — and take the appropriate action.
Get a closer look at Kronos® Workforce Central® 7 and all it has to offer.
Not only will you get a detailed view of everything Workforce Central 7 delivers, you'll also see how it truly makes workforce management easier than ever — so you can focus on achieving better business results.
With patient and nursing satisfaction one of your biggestconcerns, how can you use the sometimes overwhelming data you already have tosolve your concerns more easily? In this webinar, you will discover the bestways to uncover and understand your healthcare organization’s big data — andleverage it for a more productive nursing workforce.
View this complimentary webinar featuring expert advice from Monique Warren, partner at Jackson Lewis LLP, to learn how you can avoid being blind-sided by unanticipated costs in 2014.
An estimated 90 percent of the data in the world today has been created in just the past two years. And it’s created the biggest buzzword of 2013: Big Data. Manufacturers are discovering there is a wealth of information – and value – buried inside their financial, operational, and workforce data. But what they are missing is the key to unlock it.
Did you know that an estimated 70% of employers are out of compliance with Fair Labor Standards Act? How does your organization fair? Not sure, then please listen to our webcast, "How to Avoid Wage and Hour Noncompliance," hosted by Paul DeCamp, Partner and National Chair, Wage and Hour Practice with Jackson Lewis LPP.
Healthcare reform and Meaningful Use process under the HITECH Act are compelling patient care organizations to push forward quickly in implementing crucial facilitative information systems. Yet the question for many Healthcare Executives still remains, how will our organization manage the support and hosting of all the information systems that will be required going forward? By moving your workforce management solutions to the Cloud, organizations can free up IT resources to meet these demands.
Today, 1 in 4 persons admitted to skilled nursing care centers from hospitals are readmitted to the hospital within 30 days. Not only does it cost government programs like Medicare billions of dollars, it can negatively impact resident satisfaction, your reputation and ultimately your bottom line. View this on-demand webinar to hear two nurse experts discuss what role workforce management has on reducing hospital readmissions, best practices in aligning properly skilled caregivers to residents’ care needs, and how facilities can assist in bridging the gaps within the continuum of care.
As manufacturers continue to expand and invest abroad they will eventually find themselves faced with the challenge of managing a global workforce. Attend this webinar to gain insight into current workforce trends and best practices as well as recommendations that manufacturers can employ to improve their global effectiveness.
What operational metrics really matter? And how does labor performance, in particular, impact overall operations, service levels, and profits? In this webinar, listen to industry experts and educators as they explore the connection between employee metrics and overall performance.
Technology can help nurse executives and their teams meet challenging scheduling requirements using actual patient demand – not static budgets. Learn how a scheduling solution combined with a patient classification system can help you rapidly adjust numbers and types of staff required to provide the kind of high quality – and safe – care your patients deserve and you demand
Terri Wermter, HR Systems Administrator at American Woodmark, discusses how their organization is using the Kronos Workforce Absence MangerTM solution to manage absence-related policies for both hourly and salaried employees to reduce the impact of absence on their organization.
During this presentation and product demo, you'll see how Kronos® Workforce Analytics™ for Manufacturing can deliver instant insight so you can make better-informed decisions.
How can HR transform their role to add clear business value? This webinar shares proven tactics and industry best practices for delivering better business results.
This fascinating District Administration Webinar, Challenges of Managing Absenteeism in K-12, includes startling facts and insights: Less than 50% of K-12 respondents use automated time and absences systems; Learn how lack of visibility into sick/personal/vacation time drastically affects budgets and operations; Discover school districts that are winning the battle against poor absence management
View this webinar and you will learn how today’s advanced technology has greatly eased the collection and crunching of labor related data, enabling organizations instant visibility into what’s going on with their workforce in a more analytical, metric driven way. You will discover how Kronos Workforce Analytics delivers real-time visibility into workforce data and helps you stay on budget, increase productivity, and make better decisions about workforce needs.
Logistics organizations everywhere experience volatile demand throughout the year. So how do you consistently meet service level and profitability goals without necessarily having the capacity — or visibility — to do so? Learn more from industry thought-leaders and discover best practices for staffing, managing, and optimizing a flexible workforce.
Learn how company leaders and operational managers can achieve business objectives by applying business intelligence principles to the workforce via labor analytics.
Join Kronos Industry Principal Beth Berndt as she highlights how companies are sustaining gains and improving operations using Lean Labor techniques.
What can you do to show the connection between HR and bottom line results that make an impact? Listen to this webinar and learn about five key areas of HR transformation,
This fascinating Governing Webinar, Challenges of Managing Absenteeism in the Public Sector, includes startling facts and insights: 53% of respondents say their organizations still rely on a manual time and attendance system1; Learn how lack of visibility into sick/personal/vacation time drastically affects budgets and operations; Discover organizations that are winning the battle against poor absence management;
The true cost of employee absenteeism is staggering. Most department heads and managers are unaware of the true cost of absenteeism in their organizations. Get an inside look at employee absence costs and learn actionable information on how to reduce the costs and impact of absence and improve workforce productivity.
It's no secret that in order to deliver a quality customer experience, you need to increase efficiency in your branch operations. You want to free up the right resources, so you can put the right person in place to deliver quality service. Join Jerry Silva, Bill Hippensteel, and Kronos to learn how to align your customer experience strategy to the bottom line.
Kronos customer Steve Coryell of Island Hospital and Kronos Product Marketing Manager Scott Barker will demonstrate the features of the InTouch.
Find out how you can reduce the administrative headaches and costs ofmanaging FMLA with our completely automated, easy-to-use absencemanagement solution. And, at the same time, minimize compliance riskassociated with FMLA and other federal, state, and local leave laws.
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