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Using Patient Acuity to Enhance Revenue and Staffing Effectiveness

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“Total capture of volume and acuity was very important to us. We’re now using tools that have data to allocate resources, to deploy the right staff at the right time.” - Joyce Batcheller, Chief Nursing Officer, Seton Family of Hospitals

The Challenge

  • Staff safely and effectively
  • Generate revenue to support increasing nursing workload intensity 

The Solution

  • Kronos OptiLink® used to capture accurate and reliable patient acuity data
  • Negotiation of variable payment rates based on acuity
  • Adoption of data-driven approach to patient assignment on the unit and resource allocation across the system 

The Impact

  • Millions of dollars in additional revenue due to acuity-based billing
  • Multiple department-level innovations improving staffing effectiveness, productivity, and process

Measure nursing workload in a way that takes into account not just census, but patient acuity and the nursing resources required to meet patients needs. Want to learn more? See the complete story by downloading the pdf.