Visionware® Keeps Presbyterian Hospital in Good Shape
The fast pace of Presbyterian Hospital demands a great deal of energy and organization. From the emergency room to the orthopedics lab, this facility in Oklahoma doesn't stop for a minute. And yet, each day, this 310-bed hospital delivers exceptional healthcare and services to every patient who walks through the door. The motivation and commitment of the staff of Presbyterian Hospital — supported by Kronos' Visionware — ensure consistently positive patient experiences for the people of Oklahoma City.
Since the implementation of Visionware in 1998, this affiliate of Columbia/HCA Healthcare Corporation has made significant headway in its labor management efforts. Visionware helps track 1,100 employees throughout the hospital and has become a critical part of their daily labor management effort.
Bringing labor data to a whole new level
Visionware has helped Presbyterian Hospital accomplish numerous goals by ensuring the reliability of its labor management procedures. With Visionware, Presbyterian Hospital can proactively create the perfect blend of staffers — FTEs and contracted labor — in order to meet targeted labor budgets. The hospital is also able to monitor trends in billing and make use of historical data. This information assists the facility in their budget development process as well. What's more, Presbyterian Hospital can now verify data from other HR systems for accuracy, as well as compare daily to bi-weekly labor expenses and billing data entry to ensure departments are following hospital policy.
"As we become more familiar with Visionware's capabilities, we continue to take advantage of its functionality throughout our organization," says Richard Lewis, chief financial officer of Presbyterian Hospital. "As it stands, the labor management of Presbyterian Hospital is leaps and bounds ahead of where we were just one short year ago."
Visionware gets right to work
Before Visionware, Presbyterian Hospital's frontline labor procedures were not always well-defined — or followed religiously. This led to last-minute reporting and plenty of room for error. Mr. Lewis recalls, "5% to 15% of our timekeeping was subject to error on a regular basis."
Today, Visionware has lowered that margin to 2%. Department directors have daily access to labor data — without disturbing the routine of their employees or imposing additional administrative duties. And senior management relies on the real data to manage their teams. Overall, confidence in Presbyterian Hospital's labor management is skyrocketing.
Presbyterian Hospital takes another look at its workforce
Presbyterian Hospital now has a much clearer view of its labor patterns. Department by department. Day by day. Shift by shift. Directors and managers make use of this detailed information. They benefit from more back-up, less guesswork. The payroll department enjoys fewer last-minute adjustments.
"Integrated with our billing system, Visionware's productivity tracking allows us to also follow hours by unit of service," Mr. Lewis adds. "This is the kind of advantage that really makes a difference."
Visionware Brings Changes that Presbyterian Hospital Can Feel Good About
"With the Visionware system — and the robust data that it provides — the department directors of Presbyterian Hospital are able to employ people based on actual needs and at levels that are better aligned with patient volumes," says Mr. Lewis.
"Visionware has enabled us to stay within our budget, keep on top of our labor management goals, and, most importantly, better serve our patients."
|