Workforce Analytics™ for Healthcare
Workforce Analytics for Healthcare is a labor productivity tool and methodology that empowers managers with the insight they need to align labor with volume, while maintaining budget expectations. It does this by helping managers optimize the number of worked hours and the cost of those hours, balancing productivity, cost, and the delivery of quality patient care. Workforce Analytics for Healthcare is an ideal solution for healthcare organizations, where fluctuating work volume can lead to inefficient and costly staffing levels.
With increased visibility into labor costs, organizations are better positioned to balance the often competing objectives of cost control and quality care. Access to actionable, volume-adjusted productivity and staffing information allows nurse managers to make workload-driven decisions about deploying resources, and allows the finance department to meet budgeting goals.
Labor planning
Workforce Analytics for Healthcare helps managers better plan for labor utilization, allowing them to respond to staffing challenges, from short-term fluctuations to long-term planning.
- Supplemental labor planning gives managers the insight they need to make cost-effective decisions on the use of float-in, agency, and core staff.
- Labor investment reporting informs managers when to hire or downsize staff.
Labor productivity management: Aligning the number of hours worked with volume
Workforce Analytics for Healthcare helps managers respond to labor excesses or shortages quickly and cost-effectively. Key features include:
- Productivity reporting helps managers match the number of hours worked to work volume. Workforce Analytics for Healthcare identifies lower-than-expected productivity and directs managers to appropriate corrective actions.
- Labor distribution reporting answers the question "where are my hours going" for all types of labor (full-time, part-time, permanent, temporary, agency, and float-in). Frontline managers use these timely reports to pinpoint problem areas and take remedial action.
- Management by exception uses web-enabled, role-specific dashboards to make key performance indicators visible, giving managers tools for timely resolution of labor performance issues and alignment of workforce levels to work volume.
Labor cost management: Delivering quality care within budget
Workforce Analytics for Healthcare helps managers support the delivery of quality care while they work within labor budgets. Key features for managing labor costs include:
- Performance monitoring evaluates labor budgets for workload by hours, skill mix, and costs.
- Variance improvement planning establishes a history of labor decisions, revealing the reasons behind those decisions, and driving more effective labor budgets.
- Aligning labor costs with productivity targets helps to ensure that productivity (hours per patient day) matches labor costs.
Experience makes all the difference
Workforce Analytics for Healthcare is complemented by Kronos for Healthcare's workforce management consultants, who have extensive expertise in healthcare labor resource management, clinical operations, change management, operations improvement, and staffing efficiency. Their expertise in workforce management best practices helps ensure your implementation generates results for your organization.
To learn more about Workforce Analytics for Healthcare, request more information.
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