Small and Mid-size Businesses Turn to Kronos® for Optimized Scheduling
Workforce management solution enhances customer service; improves productivity; and reduces costs
2008-05-13
AUSTIN, Texas, May 13, 2008 — For growing organizations seeking to strike a balance between managing labor costs and providing the highest level of customer service through improved productivity, effective employee scheduling is mission-critical. To achieve this objective, small- and mid-size businesses are turning to Kronos Essentials from Kronos® Incorporated for comprehensive workforce management solutions, including the suite's latest offering, an optimized employee scheduling application.
National Frozen Foods, a frozen vegetable processor, has been scheduling its workforce, which varies seasonally, with Kronos for four years. "Kronos' scheduling application has significantly helped us manage the fluctuations in our workforce-related processes every season," said John Meersman, director of information technology at National Frozen Foods. "Earlier, we manually tracked employee data including attendance, activities, and job transfers, which was not efficient or cost effective. With Kronos' automated scheduling solution, we have seen jumps in productivity, efficiency, and payroll accuracy."
Kronos' optimized scheduling application automates an organization's entire employee scheduling process. The application enables mid-size organizations to generate demand-driven schedules, analyze real-time labor data, and simplify compliance management to improve productivity, enhance customer service, and drive sales.
Demand-driven scheduling
Demand-driven scheduling is cost-effective and enhances customer satisfaction. Without an accurate forecast, organizations run the risk of costly overstaffing or lost business due to understaffing. With Kronos' optimized scheduling application, managers of mid-size businesses are able to build schedules that take into account the right mix of staff availability and skills, so that both employee and customer needs are fully met.
Simplify compliance management
Organizations spend a lot of administrative time and resources managing compliance-related complex scheduling rules. It can be difficult to correctly and consistently adhere to compliance requirements such as labor laws, union-based rules, and internal policies, especially when schedules are revised. To address this issue, Kronos provides a comprehensive set of configurable business rules that automatically applies all appropriate laws, rules, and policies during the scheduling process.
Deliver quality, improve productivity
Mid-market organizations seeking to gain competitive edge over larger organizations with more resources often seek to differentiate themselves through higher quality products and services. This can be achieved by ensuring that the right people are working in the right places at all times through effective scheduling. Also, by creating a sense of fairness through automated scheduling, employees feel motivated to perform better, and this positively impacts productivity.
"As organizations increase self-service options to reduce operating expenses, personalized customer service can be the winning strategy in today's fiercely competitive market," said Joyce Maroney, a senior director with Kronos. "Kronos' scheduling application is a proven tool, which helps major organizations from almost every industry optimize employee scheduling to enhance the customer experience. The introduction of this application within Kronos Essentials is a result of input we received from our mid-market customer community. What we heard repeatedly is that optimized scheduling is essential to further level the playing field of growing and emerging businesses."
Kronos Scheduling Essentials is designed specifically to meet the workforce management needs of small- and midsize businesses. With 40 percent year-over-year growth, Kronos Essentials continues to accelerate growth in the mid-market. This solution helps maximize limited budgets, resources, and IT infrastructure with an efficient implementation methodology, flexible payment and deployment options, and scalability. For more information regarding Kronos Essentials, call 877-844-1479.
Kronos made this announcement from the American Payroll Association's (APA) 26th Annual Congress being in held in Austin, Texas from May 13-17. Kronos is exhibiting in booth # 716.
About Kronos Incorporated
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 60 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day. Learn more about Kronos at www.kronos.com.