Hotel Workforce Management: Kronos Lodging Solutions

Superior customer service is a sure way to increase repeat business. That's a no-brainer, but do you know how to provide that service with a diverse and extensive workforce? Kronos^® for Lodging, our hotel productivity solution, helps you hire best-fit employees who will attend to your customers' every need. But it doesn't end there.

A hotel's labor costs account for more than a quarter of its operating costs. Kronos for Lodging can help you not only hire the best employees, but utilize your staff correctly. Here's how:

• Control labor costs: Complete automation yields a host of rewards, starting with the ability to create cost-effective schedules that reduce your reliance on float pools. Kronos for Lodging also helps eliminate payroll errors caused by manual processes and decrease payroll inflation by enforcing employee schedules at the time of the punch.
• Minimize compliance risk: The U.S. Department of Labor's Wage and Hour Division takes a special interest in so-called low-wage industries like lodging. We help facilitate compliance with government and union regulations by consistently applying scheduling and pay rules — and providing detailed audit trails to back them up.
• Improve workforce productivity: Kronos for Lodging helps you anticipate demand and schedule employees appropriately. This insight keeps your labor force rolling smoothly to help ensure happy customers. And, your staff can easily access the system to request certain work hours and schedule time off. Respecting employee preferences helps reduce absences and increase retention.

Learn more about the elements of our Kronos for Lodging solution, including hiring, timekeeping, absence management, and scheduling.