CVS Caremark video
For CVS, the largest retail pharmacy in the U.S., retention is key. Hear how Kronos is helping CVS increase retention through the use of assessments, and how the time their managers save pays for the solution.
“If you lose people too fast you’ve always got somebody new interfacing with the customer and you’re not providing the best service…retention for us in retail is critical. If you retain people, the customer service increases tremendously — it’s just incredible how well you do.” Steve Parrillo, Director of Recruiting
Watch the video