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Learning Programs and Services

Learning paths by job role

We know that in order to get work done, each member of your team interacts with the Kronos solution in a different way. That is why we have learning paths for Kronos solutions structured around job roles. Each member of your team takes the courses that directly relate to his or her role in your organization. For example, the learning path for an HRMS Administrator would focus on courses like:

Product: Workforce Timekeeper Job Role: System Administrator

  1. User Essentials
  2. System Administration
  3. Overview of Organizational Maps and Jobs

T3 — Train the Trainer Program

Our T3 program can help you save time and money while empowering you to deliver the training that will be most effective in your organization. Working with your team, we will develop a program for your specific trainer's needs, including the following topics:

  • Overview of implementation
  • Your role as trainers and advocates
  • Training deployment processes
  • Knowledge transfer session — detailed system education
  • Scenario exercises and setup for training
  • Facilitation and mentoring tips
  • Successfully deploying training throughout your organization

STEPs — Specific Training and Education Plans

Our STEPs program works with you and your key stakeholders to provide a detailed roadmap for educating your workforce. The result is a concrete training and education plan, highlighting the following components:

  • Executive Overview
  • Critical Risk Factors
  • Change Management Issues
  • Communication Issues
  • Critical Success Factors
  • Database Environment Recommendations
  • Audience Analysis
  • Audience Specific Content
  • Materials Outlines
  • Timelines and Resource Outlines

Customize to fit

If the standard training courseware does not match your needs, Kronos Educational Services can customize the courseware, tailoring the topics and the practice exercises to your specific organization requirements. Our education consultants will meet with you to uncover the audience to be trained and their specific training needs.

On-site customer training

Spend less time away from your office and more time learning how to optimize your Kronos solution. Kronos offers on-site customer training, in which a Kronos certified trainer comes to your organization's location to facilitate a Kronos customer education course. This high-quality course is the same material that is offered in the local Kronos office. If you do not have personal computers at your facility, Kronos offers a portable classroom.

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