Support and Service

Getting the most out of your workforce management strategy starts with selecting the best applications and hardware. Of equal importance is a comprehensive service plan which will help ensure continuous maximum performance.

Kronos customers don't just buy technology. They invest in a complete solution, and service is a major component of that solution. To help maximize these investments, excellent service improves the rate of return on your investment and reduces the total cost of ownership throughout the product lifecycle.

Kronos offers the following services:

Implementation services help you get started on the right foot with full discovery, project planning, assessment, system build, certification and testing, and go-live support.

Consulting services include productivity services, technology services, product extensibility services, industry consulting, and education consulting to help organizations get the most out of their systems after implementation.

Educational services keep your staff up to date on product developments and provide them with in-depth technical knowledge.

Support services provide peace of mind throughout your Kronos relationship by keeping your hardware and applications running smoothly.

Self-help services, including Knowledge Base, learning quick tips, customer forums, e-case management, and live online support, can help you increase your knowledge while improving your productivity.

Request more information about Kronos support and service.