Kronos for Retail
Improving productivity and controlling labour costs
The retail sector is the second largest employer in Canada and is constantly re-inventing itself due to unprecedented competitive pressures.
Dealing with new arrivals on the retail landscape, experimentation with store formats, shifting customer demographics, provincial labour laws, and traditionally high staff turnover has had an impact on the availability of qualified staff to execute new strategies. While chains, franchisees, and independents often focus on reducing expenses, savvy retailers understand that the real competitive edge lies in their ability to execute supply chain best practices and enhance the in-store customer experience.
The answer to this dilemma is closer than you might think. A retailer's largest controllable expense is also its most valuable strategic resource when it comes to executing strategies and increasing customer satisfaction: the employee workforce.
To make the most effective use of your workforce, store and distribution centre managers must maintain the delicate balance between customer service, employee satisfaction, and responsible cost controls by standardizing on a workforce management process that meets the needs of your customers, employees and business — all at the same time. Kronos can help.
A proven enterprise solution for retailers
Kronos for Retail is a complete workforce management solution that meets all the requirements of today's performance-driven retail organization. Our comprehensive suite of applications addresses the challenges that are inherent in managing a retail workforce, including:
- Budgeting
- Forecasting
- Scheduling
- Time and labour data capture
- Management reporting and analytics
It also provides the industry's largest collection of workforce optimization tools. It is everything your managers need to improve store and distribution centre operations performance, available right from the desktop.
Delivering value from implementation to support
Our local Services Team supports every customer with industry expertise assembled from three decades of retail experience. Our team understands how to optimize a retail workforce through a combination of best-in-class technology and best practices. We offer a complete services portfolio from consulting, through implementation, to global support to help ensure your success.
Contact us today
There are reasons why many of the world's largest and most widely recognized retailers have put their trust in Kronos, the leader in workforce management. Contact a Kronos representative if you would like to learn more about Kronos for Retail and how it can address your unique workforce management challenges.
