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Demand-Driven Workforce Management
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Kronos for Gaming

Manage growth while you deliver a superior, consistent customer experience

Casinos and hotels face many challenges, from the need to balance expansion and growing customer demand to controlling their largest expense: the workforce. Kronos for Gaming allows you to cost-effectively enhance the customer experience by scheduling and managing the right workforce to meet customer demand — putting the right people in the right place at the right time.

Kronos for Gaming was designed to meet the special requirements of the gaming industry, with a solution that enhances employee satisfaction to help you reduce turnover, scales to meet the needs of organisations with thousands of employees.

With Kronos for Gaming you can manage your casino workforce more efficiently and cost-effectively. It enables you to:

  • Select and retain the best employees by effective planning and scheduling to best meet customer demand, creating an exceptional customer experience
  • Lower labour costs by reducing over scheduling, eliminating payroll error and inflation, and ending buddy punching
  • Staff your various locations quickly and effectively and make sure you have the right systems in place to manage your expanding workforce

Solving real-world problems in gaming

Kronos offers a comprehensive suite of workforce management applications designed to help you address real-world business problems. Our solution provides casinos the ability to grow with control while delivering superior, consistent customer service.

With Kronos for Gaming you can:

  • Ease the burden of managing multilevel rates associated with job transfers
  • Manage tip processing flexibly, with a tip declaration or tip compliance method, allowing employees to enter tips on transfers, on out punches, or after punching out
  • Administer and process toke pools, including unlimited number of toke pools, daily and weekly toke pools, hours rounding, optional carry forward, and complete history
  • Process special events worked by employees with special pay rates and labor level combinations
  • Track employee skills and certifications and schedule employees appropriately

With three decades of experience, no one understands the workforce better than Kronos. Our team's knowledge of Kronos solutions, depth of experience in casinos, and knowledge gained from successful enterprise implementations are all key to helping you achieve a rapid and successful deployment.

For more information please email contactus@kronos.com.

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