The realities of the current economy requires managers to re-evaluate how they manage and to explore the use of new tools to better lead leaner organizations and balance ever tighter budgets.
Part of the solution to this challenge involves leveraging technology to reduce paper-based workflow and traditional data-entry to reduce the transactional costs associated with human resources.
At the same time government managers need to comply with collective bargaining agreements, federal and state labor laws, workforce rules and regulations, while delivering quality programs with less funding and an aging workforce.
This Center for Digital Government white paper examines how workforce management software not only helps organizations weather the storm but also provides a foundation for better service delivery regardless in good times and bad – enabling consistency, granularity and transparency throughout.