Kronos® Announces Kronos for Gaming
Offering of software and services helps gaming industry win war for employee and customer retention
LAS VEGAS, April 4, 2007 — The gaming industry is facing a number of challenges that are causing industry leaders to look to their workforce as a strategic differentiator. These challenges, including both domestic and international growth, consolidations and mergers, and an increasingly competitive marketplace are making it difficult for casinos to differentiate themselves and effectively compete for both employees and customers. To help the gaming industry overcomes these challenges, Kronos® Incorporated (Nasdaq: KRON) launched Kronos for Gaming.
Kronos for Gaming is a comprehensive offering of software and services designed to improve customer service, reduce labor costs, improve employee satisfaction, and ensure compliance. This integrated suite addresses the challenges of managing the workforce in the gaming industry with solutions for time and attendance, scheduling, absence management, hiring and selection, and biometric data collection. The solution is supported by a dedicated team of experts who deliver deep domain knowledge and industry best practices.
Hire the best employees and schedule them most effectively
Kronos for Gaming helps organizations quickly find, hire, and retain high-quality employees. The solution empowers casinos to cast a wide net for applicants, select those who fit well and have higher potential, as well as onboard and screen quickly. In addition to streamlining and simplifying the hiring process, Kronos for Gaming enables casinos to anticipate and schedule appropriately for varying customer demand. They can plan in advance to put the needed staff in place for special events as well as react quickly and reallocate employees appropriately to ensure the workforce delivers superior customer service.
In addition to taking customer needs into consideration, Kronos for Gaming also empowers casinos to maintain high levels of employee satisfaction. The solution is able to balance employee availability and preferences in the scheduling process, leading to reduced absences and turnover and increased retention. Employees also are given greater participation in, and control over, their schedules and time off through employee self-service.
With employee self-service, employees are given quick and convenient access to personal information and labor data. And this higher level of service for employees leads to higher levels of workplace satisfaction.
Capture accurate time and labor data
Kronos for Gaming enables organizations to accurately track and calculate employee time to reduce payroll error and overall labor costs. With the use of Kronos' biometric data collection terminals, casinos are able to enforce schedules at the time of the punch, which prohibits employees from working outside of their scheduled hours. The terminals also eliminate "buddy punching", or employees inappropriately entering time and labor data for each other. Additionally, the solution's integration of time and attendance, scheduling, and self-service delivers centralized visibility into employees' use of leave to ensure employees are only taking time off that is available to them.
Improve compliance
Kronos for Gaming also empowers organizations to improve compliance with labor law regulations and IRS requirements such as the Gaming Industry Tip Compliance Agreement (GITCA) by supporting the allocation and distribution of tips and tokes. The solution manages employees' tip reporting by allowing them to enter tips on transfers during the time and labor data collection process. The solution also provides an intuitive setup for administering and processing toke pools. In addition, Kronos for Gaming helps casinos track employee certifications and schedule employees by certification needs and skill sets. Alerts are sent to both employees and their managers when certifications are about to expire, and staff with expired certifications can be restricted from punching in or being scheduled to work.
Leadership in gaming
Kronos has been providing solutions to help organizations most effectively manage their workforce for nearly 30 years. Leading casinos including Casino Niagara, Great Canadian Casino, Majestic Star Casino LLC, and Woodbine Entertainment Group already depend on Kronos' expertise to empower them to most effectively retain their employees and customers.
"Finding an innovative way to thrive in an increasingly competitive market is a stay-awake issue for casino executives," said Charles DeWitt, vice president of vertical marketing at Kronos. "Based on our ability to deliver comprehensive solutions to meet unique industry needs, we knew Kronos for Gaming would enable casinos to be innovative by focusing on most effectively managing their workforce."
This announcement was made from the Kronos for Gaming Executive Rally being held today at the Las Vegas Motor Speedway.
For more information regarding Kronos solutions call (800) 225-1561.
About Kronos Incorporated
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 50 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day. Learn more about Kronos at www.kronos.com.
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